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Completion of Futures Database Upgrade
Dear valued customers, We have completed the futures database upgrade at 20:00 Sep 9, 2018 (HKT), earlier than expected. Although all services remained normal during the upgrade, some of our users might have received the error message “server internal error” within a short period of time, which was caused by the change of our operational servers. However, please rest assured that the error would not cause any issues to your account and assets. We apologize for the inconvenience caused.Published on Sep 9, 2018Updated on Nov 17, 2025AnnouncementsFutures Trading Upgrade 2.0, Downtime & Fee Adjustments
Best regards, OKX 21:41 Sep 5, 2018 (HKT) -------------------------------------------------------------------------------------------------------------- Dear valued customers, Due to market volatility, the scheduled futures database upgrade will be postponed to 21:30 Sep 5, 2018 (HKT). Further announcement will be made when the upgrade commences. Please carry out neccessary preparation. We apologize for any inconvenience caused.Published on Sep 5, 2018Updated on Nov 17, 2025AnnouncementsData Migration of Futures Trading Bills
Dear valued customers, Due to the huge amount of futures trading bills stored in our database, it is essential for us do perform a data migration from 09pm-10pm on Jul 27, 2018 (Hong Kong time). During the migration, you will only be able to check the futures trading bills of the last 15 days. We expect that the data migration will take approximately one week. After the migration is completed, the futures trading bills of the last 3 months will be able to be retrieved.Published on Jul 27, 2018Updated on Nov 17, 2025AnnouncementsOKX official announcement: Reopening of withdrawals and other related updates
We maintain our commitment to ensuring that OKX will always be a transparent and credible blockchain services company. Our cold wallet technical solution has previously been published on our site (https://www.OKX.com/wallet-security).Published on Nov 19, 2020Updated on Nov 17, 2025AnnouncementsOKX now offers its services in the European Economic Area through my.okx.com
At OKX we're committed to delivering a localized experience for our customers and the launch of my.okx.com will allow us to keep enhancing our value proposition locally. We're looking forward to serving you better and continuing to be a part of your digital asset journey!Published on Jul 30, 2024Updated on Nov 17, 2025AnnouncementsZero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Polynomial commitment: we calculate the hash value of the computation trace and corresponding user balance, user ID, and the value of the corresponding constraint polynomial for each row, and generate a Merkle tree. The Merkle root is the commitment value of the polynomial. Generating sampling proof: using the Merkle root as a random source, we sample the data.Published on May 10, 2023Updated on Sep 8, 2025FAQ179Updates on the withdrawal services of OMG, EOS, XUC
As always, we are committed to provide you with the best products and services! OKX 29 November, 2017Published on Nov 29, 2017Updated on Nov 17, 2025AnnouncementsOKX to Support SBTC deposit
As always, we are committed to provide you with the best products and services! Best, OKX Team December 29, 2017Published on Dec 29, 2017Updated on Nov 17, 2025AnnouncementsUpdates on the withdrawal services of QTUM, HSR, NEO, GAS, ZEC and DASH
As always, we are committed to provide you with the best products and services! OKX 21 November, 2017Published on Nov 21, 2017Updated on Nov 17, 2025AnnouncementsOKX to discontinue Mining Pool and related services
We appreciate your support and want to assure you of our commitment to providing the best services at all times. OKX team January 26, 2024Published on Jan 26, 2024Updated on Nov 17, 2025AnnouncementsOKX to upgrade the asset system
We’ll be committed to providing you with superior products and services! Regards, OKX teamPublished on Jan 23, 2024Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.09.01–2023.11.30)
It is committed to offering better services to users. If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Dec 14, 2023Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.06.01–2023.8.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Sep 18, 2023Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2024.03.01–2024.05.31)
It is committed to offering better services to users. If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Jun 12, 2024Updated on Nov 17, 2025AnnouncementsOKB Burn Report (2023.12.01–2024.02.29)
It is committed to offering better services to users. If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on Mar 16, 2024Updated on Nov 17, 2025Announcements